Premade Store Refund Policy:
Our Refund Policy is valid for seven days. We are unable to offer you a refund if 7 days have passed since your order was delivered.
We have a team of expert Shopify Developers who are always committed to providing our clients with the best service possible. We do not, however, offer refunds for Premade Stores because everyone has the opportunity to see a live preview of the store and confirm the details stated in the Premade Store description before purchasing it. We prioritize customer satisfaction. We always do our best for our customers to ensure that there is no possibility of a refund; however, if you still find any shortfalls in the store delivered to you, such as the things we have described in our service description are not fully met, please contact us. Please email us at firstname.lastname@example.org with a detailed description of the issue you’re encountering.
Our technical team will get back to you within 24 hours of the email and will address your issues accordingly.
Custom-Made Store Refund Policy:
We have a team of Shopify Developers who are always dedicated to providing the best service to our clients. When you order a custom-made store, we do our best to design it. If you are unhappy with our store design or products, or if you have any other concerns, please contact us at email@example.com and describe your issues in detail so that we can correct any mistakes. We will modify the products, the store design, or anything else you request.
Again, if you believe we are unable to provide you with satisfactory results, you may request a refund. For a refund, please email us at firstname.lastname@example.org with your order number and relevant information.
SEO Services Refund Policy:
Search Engine Optimization is an irreversible process. Once we have finished optimizing your website, it will be completely optimized. What we did for your website or store is permanent. As a result, we regret that we do not offer refunds for SEO services at any time.
How Long Do Refunds Take?
A number of factors influence the time it takes for a refund to be credited to your account. These include the method by which you paid for the transfer, the currency you used, and the time it takes your bank to process refunds.
If you paid with a credit or debit card, it may take up to ten business days for the refund to appear in your account. It may take this long because the refund process must be completed by both our provider and the bank that issued your card.
If you paid with your PayPal account, it may take up to three working days for the refund to appear in your account.